Sunday, June 12, 2011
chicboy, you live up to your name
When you get into a relationship with a "chicboy," most likely you will end up with your heart broken. The same thing happened to me when I decided to give Chicboy (the fast food place) a try.
Don't get me wrong. The food was okay. Big portions, unlimited rice, and taste was good. However, the service sucked. It sucked so bad that I couldn't even muster the energy to give them hell since they were bordering on pathetic. It was so bad that we just finished what we had and left vowing to never eat at this branch again and to tell people how bad it was because it was really just that BAD!
It started out good. My sister, son and I were just done buying books and was about to head home when my sister asked if we could eat out. Since she starts school tomorrow and B starts on Tuesday, I thought, we could have a simple back to school lunch. I saw Chicboy in front of Star Mall Las Pinas and decided to give it a shot. I was pretty excited too because I've heard the food was really good.
First thing that went wrong was they run out of the 2 best sellers they had. Mind you, this was barely 12 noon on a Saturday and they said that it was all out already. It seems the manager was not able to do a good projection since there was A LOT of people and any good manager would know that there should be stocks of the best sellers.
Next, other things on the menu were also sold out that I got to a point where I asked the cashier what was available since it seems more than half wasn't. I was pissed. I was excited to try the Cebu Liempo and Cebu Chicken and it wasn't there.
Third, the food took more than 20 minutes. Hello, fast food? Not so fast I say. We had to call the attention of the waiters multiple times before they even realized that they seem to have "forgotten" us.
Fourth, the food of B took 30 minutes and when it got there, the grilled chicken had "bloody sauce." Eeeeewwww.
Fifth, the cashier had to be prompted a couple of times to give me my change and receipt.
Sixth, the manager had the gall to tell me it wasn't blood on the chicken but some sort of red sauce they put in the chicken. Hello again???? The other chicken did ot have the "bloody sauce."
Lastly, the manager said this ... "So were just gonna refund that chicken and you won't eat it anymore?" Wow! My son waits for 30 minutes and the stupid manager tells me he's gonna return the money and my son just won't eat. Good job!
Seriously, they all need to go through customer service training because they don't seem to have it. I wasn't even expecting anything spectacular. I just wanted my food within 10 minutes and for it to be cooked thoroughly. Is that too much to ask?