Union Bank of the Philippines (UnionBank), the leading banking partner of micro, small, and medium enterprises (MSMEs) in the country, has rolled out the latest update for its MSME Business Banking app, introducing new features that will give business owners more flexibility when it comes to collecting payments from customers and managing their account.
First is an added payment option in the app's "Request Payment" feature, which allows business owners to collect payments through a link that they can send to customers. Users can now collect payments via VISA and MasterCard Debit and Credit cards, on top of Instapay, GrabPay, Gcash, Palawan Express, Cebuana Lhuillier, and ECPay Partner Outlets.
Second, the app now has a dashboard – designed to improve user experience by making navigation easier, as well as improving the app's overall performance. The new feature is UnionBank's way of addressing customer feedback related to the app's user interface and performance --ensuring customer satisfaction.
The app also features access to the UnionBank GlobalLinker (UBGL) platform. Customers are now able to sign up to UBGL right inside their banking app, providing them the ability to reach 500,000 MSMEs locally and globally, to grow their business network. What’s more, customers can take advantage of the registry to various business-focused webinars and learning sessions, build a FREE online e-commerce store, and tap technology partners that would bring their businesses to the next level of digitization. All these are made available with the refresh and the new MSME Business Banking mobile app.
Since the launch of the app in January last year, UnionBank has enabled countless MSMEs to digitize their business -- from the way they collect payments, to how they meet their business banking needs. The move into the digital space and to capitalize on the recent e-commerce boom as a result of the pandemic has been easier for MSMEs.
"The app helped me a lot during the pandemic because I didn't have to go to the bank to deposit checks. All I needed to do was take a photo of it. Also, the "request payment" feature assisted me in collecting payments easily. We've been using this facility for quite some time now and it's also convenient for my customers,” said Engr. Justin Padilla, owner of CE Padilla Construction.
"Simply put, it was smooth and fast - UnionBank is quite ahead compared to the other banks in terms of incorporating modern technology and application to its system, so my experience was really great,” said Kenn Ong of KLOCO Corporation.
“With the addition of the new payment option, the “Request Payment”, and the introduction of the dashboard to improve the overall user experience, MSMEs will now be able to do their banking needs more easily and conveniently, allowing them to focus more on growing their business,” said Jaypee Soliman, UnionBank VP, and SME & Micropreneurs Segment Head. “This is all part of UnionBank’s commitment to our country’s MSME sector, bolstering our ‘Tech-Up Pilipinas’ advocacy.”
To know more about MSME Business Banking, and UPAY for MSMEs, please visit our website: unionbankph.com/msme.