ASUS PH Platinum Protection Warranty Service

I've been an ASUS user for almost 5 years now. My laptop is an ASUS. My phone is ASUS. Some of our power banks that have lasted more than 3 years are also from ASUS.

In the 3 years that I've had my Zenbook, I had one mishap with it and thankfully, ASUS handled the situation very well and fixed things for me. This solidified my relationship with them because now I know that they are not just after the sale, they are there when you actually need them.


ASUS Philippines is leaving no stone unturned when it comes to providing its fans and users the best kind of product experience. Following a milestone-filled 2019, which saw the brand celebrate its 30th year globally, ASUS Philippines is starting the new decade with a bang, with the launch of the new ASUS Platinum Protection Warranty (PPW), taking service innovation and user experience to a whole new level.

The ASUS Platinum Protection Warranty (PPW) is a new service provided by ASUS Philippines for all customers who purchase any ASUS, ROG or ExpertBook Laptops starting January 1, 2020. The ASUS PPW includes coverage for accidental damage within the first year of the warranty, at no additional cost.

On top of the ASUS PPW, ASUS laptop users can still also maximize the already existing after-sales services such as the 2 Years Global Warranty and the ASUS Premium Care, which ASUS users can enjoy altogether*, making it the Perfect Warranty package for your ASUS, ROG or ExpertBook Laptops.


The 2 Years Global Warranty upholds ASUS Philippines’ Gold Standard in after-sales service and is honored not only within the country but also in 193 countries worldwide. ASUS Premium Care also lets customers take advantage of ASUS’ Authorized Service Partners’ expertise for their laptops’ internal maintenance, ensuring longer lifespan and improved overall performance. Together with the ASUS Platinum Protection Warranty (PPW), ASUS aims for more protection and a more complete, worry-free product experience.

ALL-AROUND PROTECTION

The main highlight of the ASUS Platinum Protection Warranty (PPW) is what ASUS calls “Local Accidental Damage Package”, or LADP, and covers accidental damage such as drops, falls or other collisions, liquid and electrical damage, and even acts of nature such as earthquakes, floods and typhoons.

Previously costly repairs which fall outside the standard warranty coverage will now be more affordable. For ASUS laptops that are eligible under the PPW, ASUS will shoulder 100% of the labor cost and 80% of the part replacement cost. All ASUS, ROG and ExpertBook Laptops purchased from January 1, 2020 onwards are eligible for the ASUS PPW, and can be claimed once within the first year of warranty. Should any of our users need to avail of the services offered by the PPW, our 99 Authorized Service Partners are spread out in more than 60 cities all over the Philippines to serve them. For the complete list of ASUS Authorized Service Partners, click here: www.asus.com/PH/support/Service-Center/Philippines.

“2019 was a BIG year for ASUS, and more so for ASUS Philippines. Year after year, we launch innovative products and introduce exciting promos for our end-users, and now, as we welcome a new decade, we focus our first efforts of 2020 towards launching a new after-sales service that will help all our new ASUS users enjoy and have a worry-free experience with their laptops. With the ASUS Platinum Protection Warranty, we assure our fans that we will be with them every step of the way,” closes Mr. Lenny Lin, ASUS Philippines Business Development Manager for Gaming PC.

For full mechanics of the ASUS PPW, click here: www.asus.com/PH/ASUS_Website_Information/Platinum-Protection-Warranty

*ASUS PPW is exclusive for ASUS laptop users who purchase their units starting January 1, 2020.

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